When you purchase ResWare, the most powerful software on the market, Adeptive provides a comprehensive set of services and support.

Our services, provided by industry and product experts, enable you to automate and transform your business the way you desire, so can be more productive and efficient, and easily adapt to market conditions.

From ResWare implementation and training to consulting and optimization, the Adeptive team provides the expertise you need to take your business to the next level. Adeptive offerings include: Account Management, Expert Services, Training, Support, and Engineering Services.

The ResWare Proven Process

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Our services are an integral part of the ResWare Proven Process

Account Management Services

All ResWare customers have an Adeptive Software account director from the moment they become a customer. The focus for Adeptive’s account services is your success with ResWare for the short, middle, and long run. Our account team of industry professionals with front-line experience, know making slight tweaks and adjustments to your processes and workflows, can improve the customer experience, enhance your profitability, and reduce stress.

Whether implementing ResWare, learning about the latest features, adapting to market conditions, or looking for best practices to stand out from the competition – your account director is here for you. They bring the best that Adeptive has to offer to optimize your operation for a continuous path to improved efficiency and success.

Expert Services

You’ve selected ResWare and are eager to reap the benefits for your bottom line and your staff. So what’s next? Welcome, Adeptive’s expert services team. Your account director will introduce you to a product-knowledgeable expert services specialist to guide your organization’s implementation. These specialists have steeped industry (and ResWare) knowledge with a team average of over 20 years experience.

From business analysis to workflow recommendations, this team helps you take the initial ResWare setup and configure it to your operations. Once live, you’ll wonder how you ever operated without it.

Together you'll streamline processes, automate tasks, create powerful action lists, and become customer not task focused. Have a unique process or client expectation? More than likely, we can make it happen.

While our customers report material productivity gains with their initial ResWare implementation, most also recognize it grows and evolves with their business. Over the years, many customers re-engage with this team to optimize their platform to achieve higher efficiencies while adapting it to changing economic, regulatory, or competitive environments.

Support Services

With an average of over 18 years industry experience, the Adeptive support group directly assists customer-designated ResWare administrators. Our tiered structure provides you the most efficient support possible. During the onboarding process, you’ll designate ResWare administrators to oversee the configuration, functionality, and day-to-day management of your platform.

We take care of you so you can take care of your end users along with business-specific processes, procedures, and clients. Learn more about Adeptive’s support team.

Engineering Services

Whether it’s migrating legacy system data, making sure partner and banking integrations work seamlessly, or developing customized features, our engineering team works to make it happen.

With a proven track record in designing, building, and maintaining mission-critical systems, for large and small organizations, we are committed to providing solutions that improve your productivity and efficiency. To take your business to the next level, with ResWare as the driving force, discuss specific development needs with sales or your account director.