ResWare™ Features: Application-wide

There are several efficiency-improving features that are available throughout ResWare™.

Icon bar	Users are always within a single click of frequently-used features such as: document and note attachment, partner search, create new customer file, save or close current file, reports, file search, and action search.
Multiple offices	ResWare™ can support multiple offices, and multiple levels of access to each office.
Familiar tabbed interface	The ResWare™ interface uses tabs, a mechanism familiar to users of other standard Windows applications. Significant development time went into making the application as user-friendly as possible.
Teams	Employees can be segmented into "Teams". This makes the team aware of tasks that other members need to accomplish, creating a more team-oriented work environment.
Spell check	Spell check is available on both notes and legal descriptions.
File locking	When an employee is editing a customer file, it is locked -- other employees can view the file's summary and attach notes and documents, but cannot edit the file, preserving data integrity.
Online help	Help is available within the application for use by employees after training has been completed.
Access roles	The system contains over 25 different roles to enable/disable employee access to various features and portions of the system.
Fax integration	This component allows the employee to select if they would like to send a note or document to somebody outside of the office to be received as a fax. Also, the fax confirmations are shown on the homepage of ResWare™. Fax integration can be done with Castelle fax servers, any SMTP fax gateway, or eFax.
XML integration with partners	A customized XML component can be created to facilitate two-way partner integration. Partners can create new orders, and information can be sent between the two parties (such as closing office, status information, and final billing figures).
Self Administration	For companies with their own internal IT staff, access can be provided to allow administrators to modify action lists, office information, users, partner types, teams, templates, and more.