Boulder, Colo-(August 11, 2010)- Adeptive Software, makers of the title, escrow, settlement and real estate software ResWare™, today announced the addition of title industry expert Kathy Kling as director of Customer Support.

Kling will utilize her depth of experience in the title industry to play a vital role in helping ResWare customers enable efficient paperless process flow and tracking by utilizing the product’s powerful Action Items™ feature. In addition to working directly with customers, she will relay feedback and recommend product enhancements to the ResWare product engineering team.

“In my experience, the title industry is fast-paced and issues often require immediate attention from a knowledgeable person,” said Kling. “I look forward to expanding upon the company’s history of strong customer service to ensure that our users continue to be well trained and well supported.”

Kling has more than 20 years of experience in the title industry. She has held a variety of positions, including trainer, escrow advisor, and senior escrow officer at well-known companies, including Fidelity National Title, First American Heritage Title Company and Land Title Guarantee Company. She is actively involved in the industry and the ongoing education of its members and is currently the vice president and education chair of the Colorado Association of Certified Closers. She is also a member of the American Escrow Association and active with the Land Title Association of Colorado.

“Kathy knows how the title industry is run from virtually every aspect,” said Bryan Buus, Adeptive’s president. “She will be a vital resource for both our customers and our product engineers. We know people have turned to ResWare in part because of our commitment to having the best support in the industry, and bringing in Kathy was a natural way to continue to provide excellent service as we grow.”

About Adeptive Software
Based in Boulder, Colo., Adeptive Software develops products that deliver efficiency, flexibility and scalability for the real estate title industry. Adeptive Software’s flagship product, ResWare™, enables paperless title production and process flow that can be scaled and customized for any size company. Used by many industry leaders, ResWare ensures that transactions are accurate and efficient and that employees are executing workflow consistently, reducing missing information, lost productivity and costly errors. For more information, please visit http://adeptivesw.com/ or http://resware.com/.

Canyon Title was formed in 2001, and currently focuses on serving the Colorado market, processing approximately 500 title orders each month. Canyon Title was acquired by sales, marketing and business management professional Robert Lindley, whose focus on team, process and people has made him an ambassador of the new title industry.

Losing time and productivity to the file shuffle

When Lindley acquired Canyon Title Company in 2006, the first thing he did was watch his employees. In two months of observation he noticed that staff would spend 20-30 percent of their time looking for, recreating and merging paper files. Turnaround time was running two days or more, with outsourcing. Thanks to his background with large corporate title agencies, Lindley knew big gains in service and efficiency would follow simply by improving productivity. Lindley set to work creating a methodology for evaluating software vendors that would help him manage workflow. Among the requirements: the solution had to be paperless, powerful, offer complete file histories and integrated communications (i.e., send emails and faxes from within the program). After a lengthy evaluation process, Canyon Title Company selected ResWare.

We understood its power immediately,” said Lindley. “It met all the requirements and offered a large degree of features and flexibility. We found during process mapping that the average transaction has 75 steps from end to end, and 97 percent of that process revolves around three key steps: request, receipt and creation. ResWare’s Action Items™ offer the ability to measure exactly how long various requests take. Their automation and reporting is unparalleled among the vendors we evaluated.”

Having completed a full migration to ResWare, Lindley saw total turnaround time drop from an industry-standard two business days to just four hours—an immediate competitive advantage. With ResWare’s efficiency, his current staff handled a significant growth in business that would have forced him to add roughly three people with the prior process. Canyon Title was able to function with less people; Lindley’s conservative estimates place first-year man-hour savings at $150,000 with ResWare.

Market changes shifted focus from refinance to resale, so Lindley and his team once again looked for ways to optimize their service and process, and in some cases, even de-automated steps where they deemed more customer contact was necessary. ResWare’s customizable system allowed Canyon Title to easily adapt to the changing market.

“We essentially want to have the best and most standardized way of doing things at our fingertips,” added Lindley. “Technology and superior processes are giving our industry a chance to really step up the game; I know that with ResWare’s power and flexibility, and the support of their team, we’ll continue to be ahead of the curve.”

For more information, please contact us.

Technology partnership with Windward Consulting will implement Adeptive Software’s flagship product, improving productivity and better serving national agent network

Boulder, Colo. – (Dec. 16, 2009) – Agents National Title Insurance Company recently executed a technology partnership with Windward Consulting to implement ResWare, the industry’s most effective real estate transaction management system, for the company’s internal underwriting operations.

Agents National Title Insurance Company chose Adeptive Software’s flagship product to improve its competitive position in its growing markets, improve efficiency and better serve its agents.

“There is nothing in the market like ResWare,” said David Townsend, CEO of Agents National Title. “We are extremely excited to work with ResWare and we are looking forward to strengthening our business platform with the help of this transaction management product.”

ResWare’s technology and workflow automation will allow agents and underwriters to grow their business without increasing payroll. ResWare also provides users with a sustainable competitive advantage through workflow and process automation, improved efficiency, transparency, seamless integration with other programs and workflow improvements.

“We are impressed by Agents’ internal focus on technology and we feel this is a great, strategic fit for both partners,” said Curt Szymanski, president of Windward Consulting. “We are looking forward to executing their ResWare implementation and also to the opportunity to work with many respected agents in the Agents National Title growing network.”

Adeptive Software is the fastest growing company in the title and escrow software market, thanks to ResWare’s continued strong adoption by agents and underwriters across the country.

“Having a nationally recognized company like Agents National Title Insurance Company choose ResWare is another testament to the efficiency and effectiveness the product brings to document and workflow management,” said Bryan Buus, president of Adeptive Software.

About Adeptive Software

Based in Boulder, Colo., Adeptive Software develops products that deliver efficiency, flexibility and scalability for the real estate title industry. Adeptive Software’s flagship product, ResWare,™ is a title production and process flow software package that can be scaled and customized for any size company. Used by the many of the industry’s leading companies, ResWare ensures that transactions are accurate and efficient and that employees are executing the same way every time, reducing missing information, lost productivity and costly errors. For more information, please visit http://adeptivesw.com/.

Industry’s most effective real estate transaction management system continues innovation through enhanced workflow automation, trust and escrow accounting and customer file organization

Boulder, Colo. — Nov. 10, 2009 — Adeptive Software today announced the release of ResWare version 5.0, the industry’s most effective real estate title production system.

Like earlier versions, ResWare 5.0 can provide efficiency increases of up to 30 percent to title underwriters, title agents, vendor management companies, relocation and real estate services companies, and bundled service providers.

New features of ResWare Version 5.0 include:

• A visual Action Items™ process flow has been added, allowing an administrator to view an entire action list in a single user interface, including action affects and triggers. This allows the administrator to easily visualize and verify their workflow.
• The new 2010 HUD has been incorporated, allowing the user to switch back and forth between the two versions of the HUD and easily navigate both the HUD and the GFE.
• Default wiring instructions can be recorded and auto-populated on a per-partner basis.
  Reconciliation reports and usability have been improved, and accountants can create combined wires (a single wire that combines multiple transactions together).
• Partners can be automatically added to a file based on the existence of another partner. For example, a specific lender can always be added for a given client.
• Administrators can create custom fields and conditional fields for use in document templates, making document creation even more automated and efficient.

“As our customer base continues to grow, we listen to feedback and strive to make ResWare better, more efficient and easier to use for companies both large and small,” said Adeptive Software President Bryan Buus.

About Adeptive Software

Based in Boulder, Colo., Adeptive Software develops products that deliver efficiency, flexibility and scalability for the real estate title industry. Adeptive Software’s flagship product, ResWare,™ is a title production and process flow software package that can be scaled and customized for any size company. Used by the many of the industry’s leading companies, ResWare ensures that transactions are accurate and efficient and that employees are executing the same way every time, reducing missing information, lost productivity and costly errors. For more information, please visit http://adeptivesw.com/.